Which plan should I choose?
The things to consider when choosing a plan are the features you want and the number of unique visitors you get on your website every month. All plans are listed on our pricing page.
Please get in touch with us if you want us to suggest a plan based on your use case.
Am I charged for bad or incorrect leads?
No. Unlike many other tools on the market, Salespanel does not charge you based on the number of leads/contacts you capture. Salespanel charges you based on the number of unique visitors tracked from your website. This means that you do not have to pay for bad leads and you do not need to go through the hassle of deleting bad leads to get your credits back. This can be an important factor as your sales and marketing strategy will improve in the future and when it does you won't have to worry about any change with us. Everything is included within a plan.
Do you provide customizable plans?
Yes. We understand that there is no size that fits all and every business has a different requirement. Tell us about what you want to achieve using Salespanel and we will create a custom plan tailored for your business needs.
Do you provide discounted annual plans?
Yes. We offer a flat 10% discount on all annual plans. We also run special promotions from time to time with more offers. So, keep an eye.
Which currencies can I pay in?
Even though our plans are displayed in US dollars, Salespanel supports over 135+ currencies from all over the world. If you face problems while paying with a different currency, please let us know.
How can I change the payment method?
To update your payment method, click on the Update Payment Method from the Billing section and follow the instructions. If your preferred payment method is not listed, please get in touch with us.
Are there any additional service charges on the subscription?
The prices shown on Salespanel are final prices and no additional charges are levied from our end. You might, however, be subject to charges levied by your bank or government as service charges or taxes.
What happens if I am charged for a failed payment?
If you are charged for a failed payment, your money will be refunded by the payment processor. Please let us know when this happens and we will do the needful.
I just upgraded and got charged. Why am I still asked to upgrade?
In rare cases, it takes a while to reflect the upgraded account status. Please allow up to a day for your account to be upgraded. You can also send a message to support to expedite the process.
If you are charged for a failed payment (caused due to an interruption or a glitch), your money will be refunded by the payment processor. In that case, you will need to retry the payment or change the payment method.
How can I obtain invoices?
From your dashboard, click on your profile (top right corner) and go to the Billing page. Open Billing Documents and download your invoices.
Can I pause my subscription for a short period?
We provide the option to pause a subscription on a case by case basis. The maximum time allowed after pausing an account in 3 months. Please note however that if you pause your subscription, your plan will not be grandfathered and you will be subject to the newest pricing plans when you renew (in case of modification in plans or in the case where we offered you a discount during the original subscription).
What happens to my data and integrations if I cancel my subscription?
When you cancel your subscription, your access to the account and data after the subscription period ends gets severely limited. Lead tracking and integrations stop immediately. If you do not continue, your account will be scheduled for deletion. Once deleted, data cannot be recovered.