Salespanel operates on a volume-based pricing structure, primarily focused on tracking a specified monthly volume of active visitors, commonly abbreviated as MAU (Monthly Active Users). This article aims to explain how Salespanel charges for overages and provides a comprehensive understanding of our pricing model.
Volume-Based Pricing: A Closer Look
Unlimited Features: With Salespanel, irrespective of your pricing plan, all features are offered without limitations. Whether you're tracking leads, qualifying and scoring them, or downloading your first-party data, there are no added constraints or credit-based systems.
Monthly Active Users (MAU): The pricing is typically defined by the number of visitors you track each month. For instance, a $149 monthly plan might cover tracking for 5,000 visitors.
Overages Explained: Occasionally, your MAU may exceed the stipulated limit of your chosen pricing plan. To ensure you don't face any tracking limitations, especially during unpredicted traffic surges, Salespanel offers an overage system. Taking the previous example, if your plan costs $149 monthly for 5,000 visitors (averaging at $10 per 1,000 visitors), and your site attracts 6,000 visitors in a month, an additional $10 would be added to your bill.
Billing and Overage Charges
Annual Billing: If you've opted for annual billing and have prepaid for the year, overages will still apply if you exceed your MAU limit. These overages are calculated and billed separately on a month-to-month basis.
Monthly Assessments: Overage charges for annual subscribers are assessed every first day of the subsequent month.
Alerts & Recommendations: Salespanel's system is designed to notify you while upgrading if your current plan isn't sufficient for your projected monthly volume. In such cases, we highly recommend reaching out to your account executive or our sales team. They can guide you towards optimized pricing options tailored to your needs.
Why Talk to Our Sales Team?
While base plans come with set overage rates, our sales team is equipped to understand your unique needs. By discussing your requirements with them, they can offer customized lump sum pricing options. This often results in a more cost-effective rate per 1,000 visitors than if you were to solely rely on the basic plan combined with overages.